Terms & Conditions

Last updated: 10 September 2026

Welcome to LadyLikeMe.

These Terms & Conditions govern your use of the LadyLikeMe website and your purchase of products from our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

1. About LadyLikeMe

LadyLikeMe is a South African online retail business offering a range of products including women's fashion, beauty and personal-care products, hair products, handbags, accessories, and selected lifestyle products.

We operate primarily through our online store and deliver products to customers within South Africa.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful activities.

• Attempt to gain unauthorised access to our website or systems.

• Interfere with the operation or security of our website.

• Copy, reproduce, or misuse our content without permission.

• Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to our website where we reasonably believe that it is being misused or used unlawfully.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, specifications, and other information displayed on our website are accurate and up to date.

However:

• Product colours may appear slightly different depending on your device or screen settings.

• Product images may be for illustrative purposes where indicated.

• Product specifications may change where manufacturers or suppliers update their products.

• Availability may change without notice.

If an item received is materially different from its description, defective, damaged, or incorrect, please contact us in accordance with our Return & Refund Policy.

4. Product Availability

All products are subject to availability.

Adding an item to your cart does not guarantee that the item will remain available until checkout is completed.

If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution, which may include a replacement, alternative product, or refund where applicable.

5. Prices

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

We reserve the right to change product prices, promotions, discounts, and offers at any time.

Any price change will not affect an order that has already been accepted and paid for, except where an obvious pricing error has occurred.

6. Pricing Errors

We make reasonable efforts to ensure that prices displayed on our website are accurate.

If a product is displayed at an obviously incorrect price due to a technical or human error, we reserve the right to contact you before fulfilling the order.

Where permitted by law, we may cancel the affected order and refund any amount already paid.

7. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is not considered accepted until payment has been successfully received and we have confirmed or processed the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

• Suspected fraud or unauthorised transactions.

• Incorrect pricing or product information.

• Product unavailability.

• Duplicate or accidental orders.

• Incorrect customer information.

• Other circumstances permitted by applicable law.

If we cancel a paid order, we will arrange an appropriate refund.

8. Payment

Payments are processed through the payment methods made available at checkout.

Depending on the payment options available, these may include card payments, EFT, digital wallets, or other third-party payment services.

Payment information may be processed by third-party payment providers in accordance with their own terms and privacy policies.

LadyLikeMe does not ordinarily have access to customers' full card details, PINs, or CVV numbers.

We may delay fulfilment until payment has been successfully confirmed.

9. Delivery

We deliver orders within South Africa using available delivery and courier services.

Delivery timeframes and costs will be communicated during the ordering process or through the applicable shipping information on our website.

Delivery times may vary depending on:

• Delivery location.

• Product availability.

• Courier capacity.

• Public holidays.

• Weather or other circumstances beyond our reasonable control.

Once an order has been dispatched, customers may receive tracking information where available.

Customers are responsible for providing an accurate delivery address and contact details.

10. Incorrect Delivery Information

If an order cannot be delivered because incorrect or incomplete delivery information was provided by the customer, additional delivery charges may apply where another delivery attempt is required.

Please check your delivery details carefully before completing your order.

11. Returns, Refunds and Exchanges

Our Return & Refund Policy forms part of these Terms & Conditions.

Customers should review the Return & Refund Policy before purchasing.

Nothing in our returns policy or these Terms & Conditions limits any rights provided to consumers under applicable South African law, including the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA).

Where goods are defective, damaged, unsafe, incorrectly supplied, or otherwise covered by applicable consumer-protection legislation, LadyLikeMe will handle the matter in accordance with the law.

12. Cooling-Off Rights

Certain online transactions may be subject to a statutory cooling-off right under South African law.

Where applicable, customers may exercise their cooling-off rights in accordance with the requirements and exclusions provided by law.

For further information, please refer to our Return & Refund Policy.

13. Promotions, Discounts and Special Offers

From time to time, LadyLikeMe may offer promotions, discounts, voucher codes, competitions, or other special offers.

Unless otherwise stated:

• Promotions are subject to availability.

• Promotional offers cannot be exchanged for cash.

• Promotions may have specific terms and expiry dates.

• We reserve the right to withdraw or amend a promotion where permitted by law.

Specific promotional terms will apply where provided.

14. Gift Cards

Where LadyLikeMe offers gift cards, the applicable terms, expiry period, redemption conditions, and restrictions will be communicated at the time of purchase.

Gift cards may not be exchanged for cash unless required by law.

15. Intellectual Property

All content on the LadyLikeMe website, including:

• Logos.

• Brand names.

• Product descriptions.

• Graphics.

• Photographs.

• Website design.

• Text.

• Marketing materials.

is owned by or licensed to LadyLikeMe or the relevant rights holder and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission, except where permitted by law.

16. Customer Reviews and User Content

If you submit a review, photograph, testimonial, comment, or other content to LadyLikeMe, you confirm that:

• The content is truthful and based on your genuine experience.

• You have the necessary rights to submit the content.

• The content does not violate another person's rights.

• The content does not contain unlawful, offensive, defamatory, or fraudulent material.

By submitting content, you grant LadyLikeMe permission to use it for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, inappropriate, fraudulent, or otherwise unsuitable.

17. Third-Party Services and Links

Our website may contain links, payment services, applications, social-media integrations, or other services operated by third parties.

We are not responsible for the content, availability, security, or privacy practices of third-party services.

Your use of third-party services may be subject to their own terms and conditions.

18. Personal Information and Privacy

Your personal information is handled in accordance with our Privacy Policy.

LadyLikeMe is committed to protecting personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

By placing an order or using our website, you acknowledge that your information may be processed as described in our Privacy Policy.

19. Website Availability and Accuracy

We aim to keep our website available, accurate, and secure.

However, we do not guarantee that:

• The website will always be available.

• The website will always operate without interruption.

• All information will always be error-free.

• The website will be completely free from technical issues.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other legitimate business reasons.

20. Limitation of Liability

To the extent permitted by applicable law, LadyLikeMe will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit liability or consumer rights that cannot lawfully be excluded or limited under South African law.

21. Events Beyond Our Reasonable Control

LadyLikeMe will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, civil disturbances, internet or telecommunications failures, courier disruptions, government restrictions, or other unforeseen events.

Where such circumstances affect an order, we will make reasonable efforts to communicate with affected customers and find an appropriate solution.

22. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, services, or applicable laws.

The updated version will be published on this page with a revised “Last updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.

23. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes will be handled in accordance with applicable South African law and the rights and protections available to consumers.

24. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our services, please contact LadyLikeMe:

LadyLikeMe

📧 Email: seek26store@gmail.com
📱 Phone / WhatsApp: 079 676 9372
🇿🇦 Location: South Africa

We are committed to providing our customers with a transparent, secure, and reliable online shopping experience.